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Automation playbook · Travel agencies

Whoever quotes first wins the trip.

Travelers ask several agencies and book with the first good quote that arrives. We build the automations that quote instantly with options, build the checklist and follow up. 24/7.

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Live in days · Works on WhatsApp, web and phone · No new software for your team

7× more likely to qualify the traveler if you reply within an hour. Whoever quotes first wins the trip.Source: Harvard Business Review
The leak map

Where the trips leak.

Every agency runs the same flow: inquiry → quote → booking. The trip leaks at three points, and an automation seals each one.

Travelerasks several agencies for a quote
Leak 1 · Slow quoteThe traveler asks five agencies and books with the first that replies well.
Lumo automationQuotes instantly with 3 options, 24/7, before the competition.
Quoterequirements, documents
Leak 2 · Loose requirementsThe visa and passport checklist is built by hand, and something always slips.
Lumo automationBuilds the requirements checklist and chases what's missing automatically.
Bookingupsell, post-trip
Leak 3 · Missed upsell & rebookingInsurance, tours and the next trip get offered late, or never.
Lumo automationOffers insurance and tours at the right moment and re-engages post-trip.
See it work

I want to go to Cancún in July. What are my options?

Instead of waiting days for a quote, the agent puts together 3 options instantly and books the call to close.

1

Quotes instantly with 3 tailored options.

2

Builds the checklist of visa, passport and dates.

3

Books the call to close the trip.

Illustrative demo. Every flow is built around your destinations, fares and suppliers.

What we'd build for you

Five automations, one front line.

Seals leak #1

Instant quoting

Builds 3 tailored options in the chat, 24/7, before the competition.

First to quote, wins
Seals leak #2

Requirements checklist

Builds and chases the visa, passport and dates checklist.

Nothing forgotten before the trip
Seals leak #3

Insurance & tours upsell

Offers insurance, transfers and tours at the right moment.

More margin per trip
Seals leak #1

24/7 support

Answers destination, date and price questions instantly.

No inquiry unanswered
Seals leak #3

Post-trip rebooking

Re-engages the traveler for their next trip at the ideal moment.

The next trip, with you
The math

Do the math on your time.

Drag to your own numbers. This is the cost of doing by hand what an automation does for you.

That time, in money, every month
$2,165/month
43 hours/month back to selling · estimate

Put that time back into designing trips and closing. The automations quote and follow up for you.

Illustrative estimate. We map your real numbers in the audit.

One system. Clear momentum.

A 15-minute automation audit. Zero commitment.

We map your flow, mark the leaks, and show you exactly what we'd automate first.

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