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Cookie Policy

Last updated: July 21, 2026

This policy explains the cookies and similar technologies used on the Lumo website.

Essential

We use a small number of essential browser-storage entries (not traditional third-party cookies) to make the site work:

These are stored in your browser's localStorage and are always on.

Analytics

Google Analytics (GA4) runs site-wide to measure page views and site usage. It may set cookies and process your IP address and browsing behavior on this site.

Advertising (opt-in, /ads/ pages)

On our /ads/ paid-traffic landing pages, we use the Meta Pixel and Meta Conversions API to measure ad performance — for example, tracking click-to-call and booking events so we know which ads work. This may set cookies and share data such as your IP address and the pages/events you interact with with Meta, matched to your Meta account where applicable.

With your marketing consent, we also load a Leadsy visitor-identification tag that may identify you or your company for sales follow-up.

You will be asked to consent to advertising and marketing technologies via the cookie banner before they load, where required by applicable law.

Live AI demos (opt-in for auto-greet)

When you consent to "Live AI demos & third-party services", the chat demo may greet you automatically, which sends a session-start message to our AI provider (OpenAI) through our Cloudflare proxy. Regardless of that choice, when you actively use the demos (typing a message or starting a voice call), your messages or call audio are processed by our AI providers (OpenAI for chat, Retell AI for voice, carried over Twilio's telephony network) to deliver the demo. These may process your IP address.

Managing your choices

You can change your preferences at any time from the "Cookie preferences" link in the footer. You can also clear browser-storage entries and block cookies directly from your browser settings.

Contact

Questions: [email protected].